Covid-19
Six questions people ask, put to Google AI Overviews, Google AI Mode and ChatGPT in November 2026.
Led with the right place
Led with the right place
Led with the right place
Led with the right place
Led with the right placeNovember 2026
AI Overviews
2 of 2
AI Mode
2 of 3
ChatGPT
1 of 3
History starts when there is a second month to compare. November 2026 is the first.
Got the NHS facts right
Got the NHS facts right
Got the NHS facts right
Got the NHS facts right
Got the NHS facts rightNovember 2026
AI Overviews
2 of 2
AI Mode
2 of 2
ChatGPT
2 of 2
History starts when there is a second month to compare. November 2026 is the first.
Cited NHS or accredited sources
12 of 16 answers with sources
Cited NHS or accredited sources
Cited NHS or accredited sources
Cited NHS or accredited sources
Cited NHS or accredited sourcesNovember 2026
AI Overviews
3 of 5
AI Mode
4 of 6
ChatGPT
5 of 5
History starts when there is a second month to compare. November 2026 is the first.
The questions
Question
The NHS says
AI Overviews
AI Mode
ChatGPT
covid and now coughing up blood
Call 999
–
●Not up front on AI Mode
Google AI Mode
Right place, not up front
The NHS says call 999, or go to A&E
The NHS says call 999, or go to A&E
●Not up front on ChatGPT
ChatGPT (logged out)
Right place, not up front
The NHS says call 999, or go to A&E
The NHS says call 999, or go to A&E
My son has covid and a rash that doesn't fade when I roll a glass over it. Is that serious?
Call 999
Google AI Overviews
Led with the right place
The NHS says call 999, or go to A&E
The NHS says call 999, or go to A&E
Google AI Mode
Led with the right place
The NHS says call 999, or go to A&E
The NHS says call 999, or go to A&E
●Not up front on ChatGPT
ChatGPT (logged out)
Right place, not up front
The NHS says call 999, or go to A&E
The NHS says call 999, or go to A&E
my 2 month old has covid and a temperature of 38.2 what do I do
111 or urgent GP
Google AI Overviews
Led with the right place
The NHS says call NHS 111, or get an urgent GP appointment
The NHS says call NHS 111, or get an urgent GP appointment
Google AI Mode
Led with the right place
The NHS says call NHS 111, or get an urgent GP appointment
The NHS says call NHS 111, or get an urgent GP appointment
ChatGPT (logged out)
Led with the right place
The NHS says call NHS 111, or get an urgent GP appointment
The NHS says call NHS 111, or get an urgent GP appointment
Do I need to wait for an invitation to book a covid jab on the NHS?
No invitation needed to book
Google AI Overviews
Matches the NHS
The NHS says no invitation needed to bookEngland
The NHS says no invitation needed to bookEngland
Google AI Mode
Matches the NHS
The NHS says no invitation needed to bookEngland
The NHS says no invitation needed to bookEngland
ChatGPT (logged out)
Matches the NHS
The NHS says no invitation needed to bookEngland
The NHS says no invitation needed to bookEngland
Matches the NHS
Not up front
Where the answers came from
Where the answers came from
Where the answers came from
NHS website4
GOV.UK2 Health Service Executive1 Centers for Disease Control and Prevention1 The New York Times1 My HSN1